Buyers
- Pre-Sale Inspections
- What if I have a slow internet connection? Will I miss out on buying a vehicle?
- How does the live auction simulcast work?
- Is there any special setup required for Mobile access to the MarketPlace?
- What happens if I’m interrupted during the bidding or buying process?
- What are the minimum system requirements to use your Website?
- Am I required to use the transportation companies affiliated with MARKETPLACE or can I use my own?
- Who pays for transportation?
- After purchasing a vehicle, how long do I have to open an arbitration claim?
- Who will the buying dealer receive the title from?
- Who do I pay for the vehicle?
- If I remove a vehicle from a watchlist, how can I find the vehicle again?
- I missed an alert that popped up, how do I find it?
- Can I update vehicle pricing after an offer has been made?
- Can I counter an "IF" sale in HyperLane?
- Can I make payment for purchased vehicles on the IAS Marketplace?
- What does the stoplight icon mean on a vehicle?
- Can I connect to CarFax or Auto Check vehicle information from IAS Marketplace?
- What details do the QR icon provide?
- I am waiting on a car to come through a lane, how will I know if the vehicle runs through lane if I am watching another lane?
- How do I check for sound connection?
- Is there an icon glossary for HyperLane?
- I checked the post sale inspection button, where is the post sale inspection fee listed?
- What is the importance of the watch list?
- How do I file an Arbitration?
- How does Arbitration work on a vehicle I buy in MarketPlace?
- Can I use my floorplan company?
- How do I get the confirmation paperwork on a vehicle I have sold or purchased?
- How do I know if I won a vehicle I have previously bid on?
- What is a Proxy bid and a Hard bid?