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Buyers

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  • Auction Access Membership Fee
  • How do I file an Arbitration?
  • CR Codes: TMU/RF, TMU/AC
  • Can I get title absent report?
  • How do I check to see if my titles are in for my purchases?
  • Pre-Sale Inspections
  • What if I have a slow internet connection? Will I miss out on buying a vehicle?
  • How does the live auction simulcast work?
  • What happens if I’m interrupted during the bidding or buying process?
  • What are the minimum system requirements to use your Website?
  • Who pays for transportation?
  • After purchasing a vehicle, how long do I have to open an arbitration claim?
  • Who will the buying dealer receive the title from?
  • Who do I pay for the vehicle?
  • If I remove a vehicle from a watchlist, how can I find the vehicle again?
  • I missed an alert that popped up, how do I find it?
  • Can I update vehicle pricing after an offer has been made?
  • Can I counter an "IF" sale in HyperLane?
  • What does the stoplight icon mean on a vehicle?
  • What details do the QR icon provide?
  • I am waiting on a car to come through a lane, how will I know if the vehicle runs through lane if I am watching another lane?
  • How do I check for sound connection?
  • I checked the post sale inspection button, where is the post sale inspection fee listed?
  • What is the importance of the watch list?
  • How does Arbitration work on a vehicle I buy in MarketPlace?
  • Can I use my floorplan company?
  • How do I get the confirmation paperwork on a vehicle I have sold or purchased?
  • How do I know if I won a vehicle I have previously bid on?
  • What is a Proxy bid and a Hard bid?
  • Can public buyers participate at this auction?
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